Journal
Notes from building the things.
What we have learned shipping AI automation, voice agents and n8n workflows for real companies — including the parts that did not work. No hype, no listicles.
How to choose the first process worth automating
Most automation projects fail because the wrong process was picked, not because the technology was wrong. Here is the filter we use before quoting anything.
n8n vs Zapier vs Make: an honest comparison
Three tools that look interchangeable on a feature grid and behave nothing alike once your workflows get complicated. Where each one earns its place.
What an AI voice agent actually costs to run
Vendors quote a per-minute rate. The real number includes telephony, transcription, the model, and the calls it hands to a human. Here is the full arithmetic.
RAG in production: what actually breaks
Retrieval-augmented generation demos beautifully and degrades quietly. The failure modes we see most, and what to do about each one.
Self-hosting n8n: when it is worth the trouble
Running your own n8n gives you data control and predictable costs, and hands you uptime, upgrades and backups. A straight look at both sides.